Home / FAQ
Good to know
Frequently asked questions
Everything you want to know about visiting Bella Group, our furniture, kitchens and jacuzzis. Can't find your answer? Send us a question or call your nearest store.
Where are your stores?
We have six stores in three towns on the Costa Blanca. In Altea: Bella Outdoor, Bella Furniture and Bella Kitchens. In Campoamor: Bella Furniture & Outdoor. In Rojales: Bella Kitchens & Outdoor (with Bella Tapas) and Bella Furniture. See all addresses and phone numbers on our stores page.
What are your opening hours?
All our stores are open Monday to Friday 10:00–18:00 and Saturday 10:00–14:00. Closed on Sunday.
Can I order online?
No – we don't sell online. Our furniture, kitchens and jacuzzis are sold personally in our stores, so you can see, feel and try everything first and get honest advice. Browse the collection on this website, save your favourites in My Project (the heart icon) and bring your list to the store, or send us a question.
How far is Rojales from Torrevieja and Alicante Airport?
Our Rojales stores are about 30 minutes from Alicante Airport and a short drive inland from Torrevieja, La Zenia and the Orihuela Costa. More information: furniture shop near Torrevieja.
Can I have lunch at the showroom?
Yes! Bella Tapas is our tapas bar right inside the outdoor showroom in Rojales. Open Monday to Thursday 12:00–19:00 and Friday 12:00–00:00.
Where does your furniture come from?
We select our garden furniture and our Ibiza collection from European manufacturers. For outdoor cooking we offer Big Green Egg and Kamado Sumo. Our jacuzzis come from a trusted Dutch supplier.
Is your outdoor furniture suitable for the Costa Blanca climate?
Yes. We choose our outdoor furniture for life on the Costa Blanca, with materials that can handle strong sun, UV and salty sea air. Our team will gladly advise you on the best material and care. Also see material & care.
Do you also sell indoor furniture?
Yes. In our furniture stores in Altea and Rojales you will find Ibiza-style and modern sofas, beds, bedside tables, tables, chairs and lamps. Our store in Campoamor offers both indoor and outdoor furniture. See indoor furniture.
Do you offer a warranty?
We offer a 5-year warranty on selected products. Ask our team in the store which products are included.
Do you make custom kitchens and outdoor kitchens?
Yes. Bella Kitchens designs and builds custom indoor and outdoor kitchens in-house in Rojales, made for the Costa Blanca climate. Visit Bella Kitchens in Altea or Rojales, or send us your wishes.
Can you build a BBQ into my outdoor kitchen?
Yes. We sell the Big Green Egg and Kamado Sumo and can integrate them into your custom outdoor kitchen.
Where can I see your jacuzzis?
You can see and try our jacuzzis in our stores in Altea and Rojales. We have six models, from €7,900 (Sirocco) to €13,950 (Aurora). See all jacuzzis & spas.
Still have a question?
Send us a message – it reaches all our stores – or call the store nearest to you.
